I live outside Britain, how do I buy a pan?
2. We also ship to any destination. Simply select your product in the webshop
and the shipping cost will be calculated at the checkout. We principally use DHL for overseas deliveries and the cost of shipping is down to their rates.
Can I return my pan if it’s been used?
No, not unless it has a manufacturing fault. If your unsure if seasoned iron pans will suit you, we recommend that you talk to us before purchase.
Call us on (+44) 01746 862781
Please remember that how you season, heat and look after your pan is not under our control so please read and follow this care advice.
ABOUT NETHERTON FOUNDRY
Do we really make our pans in the UK?
Absolutely, we make all of our pans in our workshops in Shropshire, a county in the middle England, bordering mid Wales.
Warning, some cookware we know says “Designed in Britain” but is actually cast in France, other shiny pans claim to be made in the UK but are made of stainless steel from abroad with a handles screwed on from the Far East or Turkey, not really very much of them is British.
How big is Netherton Foundry?
Our business is privately owned by two families. At the time of writing we have 5 people making pans and two office staff, but we are growing!
Can I visit Netherton Foundry workshops?
Unfortunately it isn't possible to go into the workshop areas when we are working but you can see us making pans in this short video clip.
We do have a small factory shop: Netherton Foundry Factory Shop, Unit 6, Netherton Workshops, New Road, Highley, WV16 6NN
Tel. 01746 862781 Email: sales@ netherton-foundry.co.uk, Monday- Thursday 9.15 - 4.00 and Friday 9.15 - 2.00
PLEASE, PLEASE telephone us before you set off as we are not always open. Also sometimes we can make the item you need before you arrive!
Do we do one off projects?
We don't make gates, horse shoes or traction engines but if you need a special cooking or baking product, please contact us
. We might be able to help or know someone who can.
CARE, WASHING AND SEASONING
My pan has tiny flecks of black on the surface, what are they?
You will see small specks of black on the pan surface when new, these are traces of cotton fibre that has been baked on during the seasoning process as we use washed cotton to apply the flax oil by hand, this is normal. They can be rubbed off with a washing up sponge.
What is seasoning?
Seasoning is the black/brown coating on the surface of iron pans applied to prevent corrosion. Seasoning also stops food tainting, makes the pan surface slippery and easier to clean. Seasoning is usually a baked on oil but application and oil vary from country to country and are often subject to strong opinions and debate amongst food enthusiasts.
Netherton Foundry cast and black iron cookware is pre-seasoned. We do not use chemical coatings such as PTFE & PFOA's. Therefore our pans do not have the potential health dangers from toxic fumes associated with high temperature cooking seen on many chemically coated cookware items. All our cookware is pre-seasoned at a high temperature with natural organic flax oil, which creates a durable, non-greasy Easy Clean Coating. If the natural flax oil coating becomes worn or damaged, you do not need to replace the item. We give you simple to follow instructions for restoring the surface
Do I have to season my pan before use?
You can use them straight from the box. Simply wash in hot water. Do not use soap or detergent. Immediately dry, ideally on a low heat on the hob or in a warm oven.
For best results we recommend that you give all cast black and spun iron bowls, lids, pans, cook and bakeware an extra seasoned coating before first use.
The more you use the cast, black or spun iron and carefully follow the care instructions, the better the seasoned coating will become.
Which oils can I use for seasoning my pan?
Netherton Foundry only recommends flax oil. We know that there are many other methods and oils are recommended over the internet and we haven’t tried everything. However have done our own long term testing and usage and find that flax oil is by far the best we have tested. Rapeseed oil, peanut oil and coconut oil are commonly used by others, but really suggest you do not use olive, sesame, generic vegetable or nut oils. You can buy our flax oil here.
Can I put my pan in the dishwasher?
No, it will rust and damage wooden handle.
How do I wash my pan?
Carefully read the sections: "Cleaning pre-seasoned cast iron, black and spun iron" and "After cooking and storing food"
Does cast and black iron rust?
Yes it will if it's not cared for. Our pans are made from 99.1% pure iron, so if left damp they will inevitably rust. The best way to prevent rust forming is to keep them dry when not in use. However, should you get any rust on your pan, it can be restored to its former glory by re-seasoning.
Can I become a Netherton stockist?
If you have an outstanding independent retail outlet or website focusing on kitchen/ housewares items or specialist food, we would be interested in talking to you.
Please note we never have multiple retailers on the same high street. We welcome enquiries from the UK and wworldwide. Contact us here
Does Netherton Foundry supply restaurants, caterers and hotels?
Definitely yes, you will find our pans in some of the swankiest kitchens and most exciting pop up restaurants. Contact us here